At Nayna Studios we respect your privacy. This policy explains what info we collect when you shop with us and how we use it.
*1. Information We Collect*
- *Personal Info*: Name, email, phone number, shipping address, billing address when you place an order
- *Payment Info*: We don’t store card/UPI details. Payments are processed securely through [Razorpay/PayU/PayPal/etc.]
- *Website Data*: IP address, browser type, pages visited, cookies. This helps us improve your shopping experience
- *Customer Support*: Any emails, WhatsApp chats, or messages you send us
*2. How We Use Your Information*
- To process and ship your handmade jewellery orders
- To send order updates, invoices, and tracking info
- To reply to your questions about custom pieces or sizing
- To improve our website, products, and marketing
- To comply with legal obligations and prevent fraud
We will *never* sell your personal data.
*3. Cookies*
We use cookies to remember your cart, login, and to analyze site traffic with [Google Analytics/Meta Pixel]. You can disable cookies in your browser settings.
*4. Sharing Your Data*
We only share info with:
- *Shipping partners*: [Delhivery/DTDC/India Post] to deliver your order
- *Payment gateways*: [Razorpay/PayU] to process payments
- *Service providers*: Website hosting, email marketing [Mailchimp/Klaviyo]
All partners are required to keep your data secure.
*5. Data Security*
Your data is stored securely. We use SSL encryption for checkout. Since every piece is handmade, we may save your custom size/notes to serve you better next time.
*6. Your Rights*
You can request to:
- Access, correct, or delete your personal data
- Unsubscribe from marketing emails/WhatsApp
- Request a copy of your data
Email us at: [your email]
*7. Children’s Privacy*
Our website is not intended for children under 18.
*8. Changes to This Policy*
We may update this policy. We’ll post the new date at the top.
*9. Contact Us*
Nayna Studios
Email: naynastudios@gmail.com
Phone: 9819139004
Address: Vrindavan Society Thane west Maharashtra